Terms of Service

Acceptance of Terms

By accessing and using the brightdataprois website and services, you acknowledge that you have read, understood, and agree to be bound by these terms of service. If you do not agree to these terms, you must not use our website or services.

These terms constitute a legally binding agreement between you and brightdataprois AG. Your continued use of our services indicates your acceptance of any modifications to these terms.

Description of Services

brightdataprois provides e-commerce growth tools, setup guides, and consulting services designed to help online retailers improve their business performance. Our services include:

Data analytics and intelligence setup
Conversion optimisation strategies
Growth stack integration services
Marketing automation implementation
Performance monitoring and reporting
Consulting and advisory services

Service specifications, deliverables, and timelines are detailed in individual service agreements or proposals.

User Obligations

When using our website and services, you agree to:

Provide accurate and complete information when requested
Use our services only for lawful business purposes
Comply with all applicable laws and regulations
Respect the intellectual property rights of brightdataprois and third parties
Not attempt to gain unauthorised access to our systems or data
Not use our services to harm, harass, or violate the rights of others
Maintain the confidentiality of any login credentials or access codes
Promptly notify us of any unauthorised use of your account

Payment Terms

For paid services, the following payment terms apply:

All prices are quoted in Euros (EUR) and exclude applicable taxes
Payment is due within 30 days of invoice date unless otherwise specified
Late payments may incur interest charges at the rate permitted by law
Services may be suspended for overdue accounts
Refund policies are specified in individual service agreements
Price changes will be communicated with reasonable advance notice

Intellectual Property

All content, materials, and intellectual property on the brightdataprois website and in our services are owned by or licensed to brightdataprois AG. This includes:

Website design, text, graphics, and multimedia content
Software, tools, and methodologies
Trademarks, logos, and brand elements
Proprietary processes and business methods
Documentation, guides, and educational materials

You may not copy, reproduce, distribute, modify, or create derivative works from our intellectual property without written permission. Limited use for business purposes related to our services may be permitted under specific service agreements.

Confidentiality

Both parties acknowledge that confidential information may be shared during the provision of services. Confidential information includes:

Business strategies, financial information, and trade secrets
Technical specifications, processes, and methodologies
Customer data, analytics, and performance metrics
Any information marked or identified as confidential

All parties agree to maintain confidentiality and use such information only for the intended business purposes.

Data Protection and Privacy

Your privacy is important to us. Our collection, use, and protection of personal data is governed by our Privacy Policy, which forms part of these terms. By using our services, you consent to the processing of your data as described in our Privacy Policy.

We comply with applicable data protection laws, including the General Data Protection Regulation (GDPR) for European users.

Limitation of Liability

To the maximum extent permitted by law, brightdataprois AG's liability is limited as follows:

Our total liability for any claim shall not exceed the amount paid for the specific service giving rise to the claim
We are not liable for indirect, consequential, or special damages, including lost profits or business interruption
We do not guarantee specific business results or performance improvements
Our services are provided "as is" without warranties of any kind
We are not responsible for third-party services, tools, or platforms integrated with our solutions

Nothing in these terms excludes liability for death, personal injury, fraud, or other matters where liability cannot be legally limited.

Force Majeure

Neither party shall be liable for any failure or delay in performance due to circumstances beyond their reasonable control, including but not limited to natural disasters, government actions, internet outages, or other force majeure events.

Governing Law

These terms of service are governed by and construed in accordance with the laws of Austria. Any disputes arising from these terms or our services shall be subject to the exclusive jurisdiction of the courts of Austria.

For European Union consumers, nothing in these terms affects your statutory rights under applicable consumer protection laws.

Termination

Either party may terminate the service relationship under the following conditions:

With written notice as specified in individual service agreements
Immediately for material breach of these terms
Immediately if the other party becomes insolvent or ceases operations

Upon termination, all outstanding fees become immediately due, and access to services will be discontinued. Provisions regarding confidentiality, intellectual property, and limitation of liability survive termination.

Modifications to Terms

We reserve the right to modify these terms of service at any time. Changes will be effective upon posting the updated terms on our website with a new "last updated" date. Continued use of our services after changes constitutes acceptance of the modified terms.

For material changes affecting existing service agreements, we will provide reasonable advance notice.

Severability

If any provision of these terms is found to be invalid, illegal, or unenforceable, the remaining provisions shall continue in full force and effect. The invalid provision shall be replaced with a valid provision that most closely reflects the original intent.

Entire Agreement

These terms of service, together with our Privacy Policy and any specific service agreements, constitute the entire agreement between you and brightdataprois AG regarding the use of our website and services. These terms supersede all prior communications and agreements.

Contact Information

If you have any questions about these terms of service, please contact us:

Legal Department
brightdataprois AG
Email: legal@brightdataprois.top
Phone: +43 3167008329
Address: Dorfstraße 187, 8032 Graz, Styria, Austria

Cookie Preferences

Company Information