Data Privacy Policy

Data Controller Information

The data controller responsible for the processing of your personal data is:

brightdataprois AG
Dorfstraße 187
8032 Graz, Styria, Austria
Registration Number: FN643197a
VAT Number: ATU64183972
Email: privacy@brightdataprois.top
Phone: +43 3167008329

Data We Collect

We collect personal data that you provide directly to us and information that is automatically collected when you visit our website. The data we collect includes:

Information You Provide

Contact details (name, email address, phone number) when you fill out forms or contact us
Company information and business details when requesting consultations
Communication preferences and service interests
Any additional information you choose to provide in messages or enquiries

Information Automatically Collected

IP address and browser information
Website usage data and page views
Device information and operating system
Referring website and search terms
Date and time of website visits

How We Use Your Information

We use your personal data for the following purposes based on legitimate business interests and your consent:

To respond to your enquiries and provide customer support
To deliver our e-commerce growth services and consultations
To communicate about our services and send relevant business information
To improve our website functionality and user experience
To analyse website performance and visitor behaviour
To comply with legal obligations and protect our legitimate interests
To send marketing communications (only with your explicit consent)

Cookies and Tracking Technologies

We may use cookies and tracking technologies for analytics, advertising, and remarketing purposes, including Google Ads. These technologies help us measure campaign effectiveness, deliver relevant advertisements, and improve our services. You can manage your cookie preferences at any time through our cookie consent banner.

For detailed information about the cookies we use, please refer to our Cookie Policy.

Legal Basis for Processing

We process your personal data based on the following legal grounds under GDPR:

Consent: When you provide explicit consent for marketing communications or cookie usage
Legitimate Interests: For business operations, website improvement, and service delivery
Contractual Necessity: To fulfil our obligations when providing services
Legal Compliance: To meet regulatory requirements and legal obligations

Data Sharing and Third Parties

We do not sell your personal data to third parties. We may share your information with:

Service providers who assist in website operation and business functions
Analytics providers (such as Google Analytics) to understand website usage
Email service providers for communication purposes
Legal authorities when required by law or to protect our rights

All third-party providers are required to maintain appropriate data protection standards.

Data Retention

We retain your personal data only for as long as necessary to fulfil the purposes outlined in this policy:

Contact form submissions: 3 years from last contact
Website analytics data: 26 months (Google Analytics default)
Marketing consent records: Until consent is withdrawn plus 1 year
Business correspondence: 7 years for legal and tax purposes

Data is securely deleted when no longer required, unless legal obligations require longer retention.

Your Rights

Under GDPR, you have the following rights regarding your personal data:

Right of Access: Request a copy of the personal data we hold about you
Right to Rectification: Correct any inaccurate or incomplete data
Right to Erasure: Request deletion of your personal data in certain circumstances
Right to Restrict Processing: Limit how we use your data
Right to Data Portability: Receive your data in a structured, machine-readable format
Right to Object: Object to processing based on legitimate interests
Right to Withdraw Consent: Withdraw consent for marketing or cookies at any time

To exercise any of these rights, please contact us at privacy@brightdataprois.top.

Data Security

We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction. Our security measures include:

SSL encryption for data transmission
Secure hosting and data storage
Regular security updates and monitoring
Access controls and staff training
Regular backup and recovery procedures

International Data Transfers

Your personal data may be processed in countries outside the European Economic Area (EEA). When this occurs, we ensure adequate protection through:

European Commission adequacy decisions
Standard contractual clauses approved by the European Commission
Certification schemes and codes of conduct

Children's Privacy

Our services are not directed to individuals under 16 years of age. We do not knowingly collect personal data from children. If we become aware that we have collected data from a child without parental consent, we will take steps to delete such information promptly.

Changes to This Policy

We may update this privacy policy periodically to reflect changes in our practices or legal requirements. We will notify you of significant changes by posting the updated policy on our website and updating the "last updated" date. Continued use of our website after changes constitutes acceptance of the updated policy.

Contact Information

If you have any questions about this privacy policy or our data practices, please contact us:

Privacy Officer
brightdataprois AG
Email: privacy@brightdataprois.top
Phone: +43 3167008329
Address: Dorfstraße 187, 8032 Graz, Styria, Austria

Supervisory Authority

You have the right to lodge a complaint with the Austrian Data Protection Authority if you believe we have not handled your personal data in accordance with applicable law:

Austrian Data Protection Authority (Datenschutzbehörde)
Barichgasse 40-42
1030 Vienna, Austria
Phone: +43 1 52 152-0
Email: dsb@dsb.gv.at
Website: www.dsb.gv.at

Cookie Preferences